privacy policy

Advanced Security Measures

Last Updated: July 2026

Brook Storage North Wales is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

Brook Storage North Wales

Coast Road

Bagillt

Flintshire

CH6 6AF

Email: info@brookstoragenorthwales.co.uk

Telephone: 07850 503364

INFORMATION WE COLLECT

We may collect the following information when you contact us or use our website:

• Name

• Email address

• Telephone number

• Postal address (where required)

• Vehicle details (if applicable)

• Storage enquiry details

• Booking information

• Payment information (processed securely through our payment providers)

• Website usage information through cookies and analytics

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to enquiries

• Arrange storage bookings

• Contact you regarding your booking

• Process payments

• Improve our services

• Meet our legal obligations

• Prevent fraud and protect our business

We will only use your information where we have a lawful basis to do so.

MARKETING

We will not send marketing emails unless you have given us permission.

You can unsubscribe from marketing communications at any time.

SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

• Payment providers

• Website hosting providers

• IT support providers

• Professional advisers

• Law enforcement where required by law

HOW WE STORE YOUR INFORMATION

We take reasonable technical and organisational measures to keep your information secure.

Your information is stored securely and only accessed by authorised personnel.

HOW LONG WE KEEP YOUR INFORMATION

We only keep personal information for as long as necessary to:

• Provide our services

• Meet legal and accounting requirements

• Resolve disputes

• Enforce our agreements

YOUR RIGHTS

Under UK GDPR you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request a copy of your data (data portability)

• Withdraw consent where applicable

To exercise any of these rights, please contact us.

COOKIES

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

For more information, please see our Cookie Policy.

THIRD-PARTY WEBSITES

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

CONTACT US